Subprocessors
Shiptify uses third-party service providers (“sub-processors”) to support the delivery and operation of its services. These sub-processors may process personal data on Shiptify’s behalf, strictly for the purposes described below and in accordance with applicable data protection laws.
Infrastructure & Cloud Services
| Sub-processor |
Purpose |
| Amazon Web Services EMEA SARL (AWS) |
Cloud hosting and infrastructure services for application data and platform operations |
| Google LLC |
Cloud services supporting specific application components and business email and collaboration services containing limited customer-related communications |
| Cloudflare, Inc. |
Content delivery network (CDN), security, and performance services for the public website and platform access |
Customer Communications & Notifications
| Sub-processor |
Purpose |
| HubSpot, Inc. |
Customer communications, product updates, and marketing emails |
| Mailgun Technologies, Inc. |
Transactional email delivery service |
| SMS Partner |
SMS notification delivery service |
| Ringover Group |
Customer support telephony and communication services |
| Twilio Inc. |
Provision of transactional SMS messaging services (Programmable Messaging) for AR and UK.
|
Transportation & Logistics Partners
| Sub-processor |
Purpose |
| EcoTransIT World Initiative |
Transportation data and emissions calculation services related to shipment execution and logistics analysis |
| Mapbox, Inc. |
Mapping and geolocation services used for route visualization and location-based features |
| Transportation & Logistics Partners |
Various carriers and logistics providers, enabled based on customer configuration |
Support & Service Quality
| Sub-processor |
Purpose |
| Functional Software, Inc. |
Application monitoring and error tracking, potentially containing technical identifiers |
| Notion Labs, Inc. |
Documentation and knowledge base platform used for customer support and service documentation |
| GitBook, Inc. |
User documentation (FAQ / Help Center) |
Billing & Financial Services
| Sub-processor |
Purpose |
| Sellsy SAS |
Billing and invoicing management |
| Upflow SAS |
Payment follow-up and financial communication services |
Consent Management
| Sub-processor |
Purpose |
| Axeptio SAS |
Cookie consent management platform for website visitors (consent preferences and technical identifiers) |
