Subprocessors

Shiptify uses third-party service providers (“sub-processors”) to support the delivery and operation of its services. These sub-processors may process personal data on Shiptify’s behalf, strictly for the purposes described below and in accordance with applicable data protection laws.

Infrastructure & Cloud Services

Sub-processor Purpose
Amazon Web Services EMEA SARL (AWS) Cloud hosting and infrastructure services for application data and platform operations
Google LLC Cloud services supporting specific application components and business email and collaboration services containing limited customer-related communications
Cloudflare, Inc. Content delivery network (CDN), security, and performance services for the public website and platform access

Customer Communications & Notifications

Sub-processor Purpose
Mailgun Technologies, Inc. Transactional email delivery service
SMS Partner Provision of transactional SMS messaging services (Programmable Messaging)
Twilio Inc.

Provision of transactional SMS messaging services (Programmable Messaging) for AR and UK.

Transportation & Logistics Partners

Sub-processor Purpose
EcoTransIT World Initiative Transportation data and emissions calculation services related to shipment execution and logistics analysis
Mapbox, Inc. Mapping and geolocation services used for route visualization and location-based features
Transportation & Logistics Partners Various carriers and logistics providers, enabled based on customer configuration

Support & Service Quality

Sub-processor Purpose
Functional Software, Inc. Application monitoring and error tracking, potentially containing technical identifiers