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Capterra Gartner

The new way to manage your docks and multi-client appointments

Centralize the management of your docks, appointments and driver flows on a single platform. Gain operational efficiency, control your capacities and offer each of your customers impeccable quality of service.

✓ Secure multi-client management
✓ Real-time control of docks and appointments
✓ Smooth collaboration with carriers, customers and field teams

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+80.000 logistics professionals collaborate on Shiptify every day.

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As a 3PL, you manage a complex and demanding dock.

On the same site, you have to handle several customers, several carriers and varying volumes, while guaranteeing confidentiality, security and compliance with time slots.

Your daily challenges :

  • Manage multiple customers in a single warehouse
  • Saturation or under-utilization of platforms
  • Difficulty anticipating workloads and activity peaks
  • Time-consuming and untraceable driver reception
  • High standards of reporting and customer transparency
The daily challenge for 3PLs

ShiptiDock is designed for 3PLs

Multi-client management with total confidentiality

Each customer has his or her own space, appointment booking rules and dedicated slots, with no visibility of other customers.

Advanced dock and appointment scheduling

Define your zones, capacities, time slots and rules by customer to smooth the load and avoid scheduling conflicts.

Supervised appointment scheduling

Dedicated booking links by customer, restrictions by partner, slot quotas and validation of necessary information in advance.

Driver welcome and safety

Digital security protocols, connected guard post, entry/exit control and full traceability of site visits.

Smooth collaboration with customers and partners

Spectator accounts for your customers, document sharing, integrated chat and SMS communication with drivers.

Warehouse management and performance

Dedicated dock dashboards to track punctuality, incidents, no-shows, dock utilization and performance by customer.

I want a demo
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How does it work?

How does it work?

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01
Setting up your multi-client dock Create your customers, define their zones, slots, capacities and specific appointment scheduling rules.
02
Secure appointment booking Carriers only book authorized slots, via dedicated links or validated access.
03
Real-time welcome and follow-up The guard post controls drivers and vehicles, allocates docks and monitors activity in real time.
04
Controlled customer visibility Your customers access their appointments via a viewer account, without interfering with other site feeds.
05
Analysis and reporting Manage dock activity by customer, zone or period, thanks to clear, exportable indicators.

The benefits

Operational time savings Less manual coordination, more automation
Confidentiality guaranteed No leakage of information between customers
Better use of docks Smoothed capacity and controlled load
Enhanced on-site security Complete traceability of inputs and outputs
Differentiating service quality Greater visibility and reliability for your 3PL customers
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Capterra Gartner

The multi-client dock designed for 3PLs

Dashboard Shiptify

Frequently asked questions

Is ShiptiDock suitable for multi-client warehouses (3PL)?

Yes, ShiptiDock has been designed for multi-client environments with distinct rules, slots and access levels.

Can my customers track their appointments?

Yes, with viewer accounts they can access only their appointments, documents and authorized information.



Can ShiptiDock be integrated into my existing organization?

Yes. The solution is SaaS, quick to deploy and adapts to your organization and field constraints.

Can I guarantee confidentiality between my customers?

Yes, each customer has his or her own link and rights, with no visibility of the others.

Can I limit the number of appointments per customer or partner?

Yes, you can define quotas by day, by customer or by partner.



My company manages its own shipping sites. Can the TMS help me organize appointments with carriers?

Yes! If you have your own warehouses or preparation sites, ShiptiDock is the perfect complement to the TMS. You can plan and optimize your dock slots, monitor the arrival and departure of carriers, and avoid scheduling conflicts. All this information can be consulted directly from the TMS, for smooth, centralized management of your flows.